City High School Tech Issues

Update: Printing To The Toshiba Copier

2009-04-21T13:25:00.000-07:00

The Toshiba copier by default processes all print jobs in color. To help the school cut down on the significant cost of printing in color, you can create a "Mono" preset to ensure you are not printing in color.

Note: If the Toshiba driver has not be installed on your laptop, it can be downloaded by logging onto the file server and selecting "Shared Applications" in the first window that pops up after logging in. Drag the Toshiba file to your desktop and launch it, than follow the instructions to install it. Once the install is complete you can delete the file.

Here are the instructions for creating the preset:

1. Open a Word or other MS Office document and go to Print.

2. Ensure the Toshiba copier is selected in the list of printers

3. Click on the "Copies & Pages" option and select "Color Settings 1" in the list that appears.

4. Set the "Color Type" option to "Mono".

5. Go up to "Preset" and than choose "Save As". When prompted type in "Mono" to name the preset.

6. The next time you print to the Toshiba, select the Mono preset, and than hold down the Option key as you click Print.

Looking Up Student Logins

2008-04-04T10:51:00.000-07:00

Click on the image below to read instructions for looking up student usernames/passwords:

Technology Reservation System Instructions

2007-10-04T15:29:00.000-07:00

Below are instructions for the technology reservation system:

1. Navigate to the City High School website homepage and click on the link called "Technology Reservations".

2. In the login fields shown below type in the username and password I sent you:

3. Click "Login".

4. A calender as shown below will appear. Click on the date you would like to make a reservation. Note: The blue arrow buttons can be used to switch between months.

5. A list of the carts will appear. "Open" will appear below those that haven't been reserved yet for any period that day. Those that have been reserved will show the reserving the teachers name and the periods for which they have been reserved.
Note: For now only laptop and digital projector carts will be reservable online. Camera related equipment will be checked out from Jason and audio equipment from Sarah.

6. To make a reservation click on the "hand holding a pencil" icon:

7. Enter your name and the periods during which you want to reserve the cart. If another teacher has made an entry, type yours directly below the existing entrys. If you see the word "Open", delete it an type in your entry.

8. Once you are finished click on "Save changes".

9. From here can make more reservations. If you are finished click on "Logout" in the upper right corner.

Adding The Upstairs Admin Area Printer

2007-09-24T07:53:00.000-07:00

1. On your desktop, select the Apple menu.

2. Select "System Preferences".

3. Select "Print & Fax" preferences.

4. Click on the "+" button that on the left side of the window.

5. Select the "IP Printer" option at the the top of the window.

6. For the protocol option, select "HP Jet Direct - Socket"

7. In the address field, type in: 192.168.1.12

8. In the name field, type in "Upstairs Admin Area" or another name that clearly references the location of the printer.

9. Note: the Queue and Location fields can be left blank.

10. The window should now look like the image shown below, verify the settings and click the Add button.

11. Click on the Continue button.

The printer should appear in your list.

Ensuring Sharing Settings Are Turned Off

2007-08-28T20:40:00.001-07:00

1. Go to System Preferences under the Apple menu.

2. Select the "Sharing" folder icon.

3. If necessary click on the lock icon in the lower left corner and enter your password, and than make sure all of the boxes in the window are unchecked.

Easy Fix For Common Problems

2006-12-06T09:23:00.000-08:00

If your computer runs into problems such as software freezing up, files not opening up correctly, sluggish performance, etc., the following process runs a hard drive utility that can fix many of the problems that cause these symptoms:

1. Close down any software you are running.

2. Select the Appple menu in the upper left corner and choose "restart".

3. When your screen goes black hold down the Apple and S keys.

4. When white lettering appears on the screen, let up on the Apple and S keys.

5. When the lines quit scrolling, type in the following exactly as shown: /sbin/fsck -fy

(note: one space should be between the k and hypen)

6. Press Return. It can take a few minutes for this utility to run, you will eventually get a message saying your hard drive "appears to be OK" , or a message saying it has been "changed/modified/repaired".

7A. If it's "OK" type in reboot and press Return.

7B. If you are told something has been changed/modified/repaired, press the Up arrow key and the Return key.

8. Repeat 7B until you get the "OK" message. Then do step 7A.

Note: Even if you get the "OK" message the first time around, several problems and/or potential problems have been fixed.
To make this a smooth process be sure to jot down or print out the steps so you can easily reference them.

Making Sure You Are On The City High Network

2006-11-28T07:33:00.000-08:00

Every once and a while a signal from a neighboring wireless network will be strong enough that your laptop will connect to it without you knowing it happened. In some cases you can actually access the internet over one of these connections, but you aren't able to print or access our file server. You can check to see if you are on the City High network by clicking on the Airport strength icon in the upper right corner of your desktop as shown below:

Make sure the "City High Wireless" network is selected. Enter the password if you are prompted and select the option to remember the password. (Sensitive information such as passwords will not be posted online. Contact me directly if you need a password) Whenever you have trouble getting online, prtinting,etc this should be the first thing you check.

First Post - Welcome!

2006-11-27T08:53:00.000-08:00

This is the first of what I hope will be many helpful postings related to tech issues at City High. Tech related annoucements including troubleshooting tips and other general helpful hints will be posted here. I will email everyone a heads up whenever an important posting has been added. As you run into problems in the future this should be the first place you go (assuming you have access to the internet). If you cannot find a solution to your problem or answer to your question on the blog feel free to contact me via email: johnw@cityhighschool.org , phone: extension 219 , or drop by my corner. Like many other blogs this will be an open forum in which you can feel free to post comments, ask questions,etc. Always remember that a stupid question does not exist, especially when it comes to technology.